Customers can request a refund within 10 workings days of a purchase if:

  • The item is damaged or defective
  • The item was lost/stolen during delivery
  • The item delivered is not the same as the item ordered
  • The item delivered does not match the specifications advertised


Customers can returns items within 10 working days of purchase.

The item must be undamaged and be returned with all original packaging.

The customer is liable for the return shipping cost to Pretoria, South Africa.